Frequently Asked Questions
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Our studio for in-person facial appointments is located within Washington Wellness at 1 Kirby Road, Washington, CT 06793.
Clients may enter the office from the side of the building via the walkway marked with a ‘Washington Wellness’ sign post.
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Each treatment is carefully crafted to the client. Our Rebalancing Facial (60minutes) is an excellent starting point for new clients who are unsure of their needs, while our Replenishing Facial (75 minutes) and Restorative Facial (90 minutes) are targeted for more advanced concerns.
That said, all treatments include Brittany’s signature Facial Rebalancing Massage, which is customized for each client’s individual facial structure. While each treatment is designed around a specific product selection, products may be varied or substituted depending on the client’s skin type, conditions, allergies, etc. to create the best experience and outcome.
If you are entirely unsure which treatment to schedule, Brittany recommends scheduling based on the amount of time you would prefer (60, 75 or 90 minutes) or you may contact us here for additional guidance.
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We recommend facials for persons aged 13 and above.
Our Reset Facial is specifically designed for younger clients, as their skin requires specific care.
All persons under age 18 must have parental consent to receive a treatment.
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We ask that for your safety, please wait at least two (2) weeks from any injections such as Botox, Dysport, other neuromodulators or fillers to schedule a facial.
For all laser treatments, healing times may vary significantly dependent on the type of laser and intensity. We recommend that you check with your provider to confirm that your skin is fully healed before scheduling a treatment with us.
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Currently, all in-person facial treatments utilize Marie Veronique skincare.
However, additional brands and products are available for purchase in our shop.
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Receiving facials during pregnancy and postpartum is a wonderful way to care for your skin.
If you are currently pregnant or breastfeeding, please be sure to let us know ahead of your treatment so we can ensure we are using only pregnancy-safe products and adjusting our treatment bed and massage techniques accordingly.
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Yes, there are several contraindications to receiving a facial.
If you have any of the below, we ask that you please wait until fully resolved to schedule a treatment to ensure the safest experience:
Contagious eye infections including (but not limited) to conjunctivitis (pink eye), styes, or blepharitis
Contagious skin infections including (but not limited to) herpes simplex virus), impetigo, ringworm, or boils
A fever, the flu, COVID-19, or any acute upper respiratory infection
Sunburn
Open wounds or severe skin trauma